When a boss once told me that our company wasn’t concerned with whether people actually learned anything in training, but rather that we were engaged in what he called a, “factory model of learning,” I wondered why companies went to all the trouble to run courses and incur the cost to “educate” employees if it was just to say they did it.  It was telling though and does explain why the “off-the-shelf” training industry thrives the way it does.  If no one cares whether these “packages” actually work or not, then it stands to reason that they will continue to be consumed without much regard paid to their inherent worth.  …

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Donna Flagg  ©2016